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Help Center

Returns

Return policy

If you are dissatisfied with your purchase, please contact support@vermicular.us within 30 days of receipt with your full name, order number, and reason for return. Our support team will assist you with the return process.

Please note that you will be responsible for covering all return shipping costs. The returned item(s) must be unused and undamaged. Any returned item that is used or damaged will be subject to a 15% recycling fee, calculated from the price paid at the time of purchase.

Refunds can only be processed to the original payment method, and may take up to 2–3 business days to reflect on your end.

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